Unleashing new opportunities for our clients and our team members.

Shane Mayes founded Onshore Outsourcing in 2005 with the purpose of helping people see beyond their current situation to a better way of life. This purpose extends to Onshore’s employees, clients, business partners and to rural communities; the dream of which is revitalizing rural America by providing rewarding IT careers to individuals within rural communities.

Shane has built Onshore into a nationally recognized firm that provides IT outsourcing and software development solutions to Fortune 2000 companies through a unique rural delivery model that is competitive to offshore providers.

A Gulf War veteran, leading by example and with a “can-do” entrepreneurial spirit, Shane wants to make the world a better place. Outside the office Shane enjoys classic airplanes, flying, sailing, working in his yard and spending time with his 3 children.

Dan Nixon, Chief Operating Officer at Onshore Outsourcing, is a forward-thinking leader known for his deep passion for technology and artificial intelligence. Living north of Jacksonville, Florida with his wife Chelsey, son Dax, and their dogs, Dan balances a fulfilling family life with a career at the forefront of IT innovation.

Since 2019, Dan has been instrumental in Onshore Outsourcing’s growth. He pioneered an IT Support solution crucial for establishing new client relationships. Under his guidance, the company expanded its managed services, significantly enhancing client engagement and recording remarkable growth.

Dan’s time in the Virgin Islands as VP of Engineering & Research for OTS Digital highlighted his expertise in artificial intelligence. He led groundbreaking work in Natural Language Processing and Understanding, developing advanced technology solutions.

In his previous roles, Dan has consistently demonstrated exceptional leadership skills. He redefined training programs to focus on practical skills, boosting employee retention and revenue. His strategic approach in sales and marketing revitalized the company’s brand and digital presence.

Dan’s journey is marked by a blend of technical acumen and a commitment to making a difference in the IT industry. His leadership at Onshore Outsourcing continues to drive innovation and success, showcasing his dedication to technology’s transformative potential.

Hailing from San Diego, CA, Rick made the move to Macon to join Onshore as the CFO in 2018. Rick is responsible for all of the company’s financial functions including accounting, audit, corporate finance, risk management and human resources for Onshore. His career spans more than 25 years of varied experience in financial management, business leadership and corporate
strategy.

Prior to Onshore, Rick served as the Chief Executive Officer for the largest online retail sewing machine and vacuum sales company in the nation. He Led the growth of the brick and mortar footprint, arranged and coordinated multiple bank credit facilities to finance growth of company. This along with several operational improvements led the group to 35.6% growth in his first year. Up over 20% from the previous 3 years.

In 1997, Rick joined the number one franchise group for a leading 3 international restaurant brand and eventually became the Chief Executive
Officer. In his role, he was responsible for all business operations, accounting, finance, IT & marketing departments for a $65 million company with 26 locations throughout California, Oregon, Washington, and Nebraska. In his tenure, he received multiple concept wide awards including the Domestic Development Award for 2014 given to the group that most effectively grows the business and the Franchise Leadership Award in 2012 given to the individual that has the greatest positive effect on the brand nationally.

In his time off Rick enjoys Wakeboarding in the summer and Snowboarding in the winter. He is also a fan of challenging off-road trails, and spending time with friends.

As the Director of Engagements, Chad oversees all aspects of client relations, including creating and maintaining lasting customer relationships, contract management and fulfillment, and ensuring client expectations are met and exceeded. Chad and his team’s top priority is to consistently deliver an exceptional customer experience proactively leveraging all of Onshore Outsourcing’s capabilities to bring value to customers with superior execution.

Prior to joining Onshore in 2010, Chad was a business intelligence consultant providing services to various Fortune 500 companies. He has an entrepreneurial background and 18 years’ experience in consulting and information technology. Chad has demonstrated success in building client relationships, establishing project strategy and deliverables; developing and delivering solutions; managing project resources and delivery teams.

Chad lives in Macon, MO with his wife Nichole and their three children. To relax he enjoys woodworking, traveling and being involved in his children’s activities.

Originally from Collinsville, IL, Betty joined Onshore as the Human Resources Manager in 2019. Betty is responsible for all Human Resource and Recruiting functions including the employee lifecycle from hiring and staffing to retirement, payroll, employment law, wage and hour compliance, benefits, compensation, performance management, diversity, and culture development to include diversity, equity and inclusion, Her spans over 30 years of experience in Human Resources in the nuclear power industry, law enforcement and other industries.

Prior to Onshore, Betty served in the US Marine Corps for seven years. Her career as a senior level Human Resources professional with multiple nuclear power facilities drove leadership development, succession planning and performance management resulting in multiple successful industry reviews.

She successfully developed Human Resources programs in new organizations and acted as change agent in multiple industries. In Betty’s time in the Marine Corps she won 10 awards and two meritorious promotions. In her Human Resources career she developed and implemented a leadership development and succession planning program that resulted in a 50% increase in positive feedback, was a nuclear industry co-chair of INPO’s Organizational Readiness Working Group Committee and a key member of Electric Utility Nuclear Human Resources Group, STARS Training Working Group and the Knowledge Management Working Group. She successfully introduced the Pursuing Excellence Strategy Integration model, reduced time to fill positions by 30% in under one year and developed and rolled out knowledge management programs in the largest nuclear fleet in the United States.

In her time off Betty is a lifelong horsewoman who has successfully competed on regional and national levels. She owned and managed a horse breeding, training, and boarding facility for over 10 years while also working full time in Human Resources. She now enjoys time trail riding, reading, working on remodeling her 1890’s house and rescuing animals in need.

Michael has joined Onshore in July 2016 started as the Business Solution Manager. His responsibilities included standardization of operational best
practices across all IT Service Desk. In 2018, he was promoted to Director of IT Support, which included ensuring our services met or exceeded client’s performance expectations and goals.

Since 2019, Michael has been responsible for the Managed Services practices and his responsibilities include development, deployment, and continuous improvement of Managed Services offerings. Our existent offerings include IT Support as a Service and SharePoint Support as a Service.

Prior to Onshore, Michael spent over 8 years as a Support Manager at Danaher Corporation. In his role, he was responsible for dental product support Tier1 to Tier3. He led the effort in implementing several continuous improvement programs which drastically increased the clients experience and retention.

During his free time, he loves spending time with his family and traveling to different countries. He also enjoys variety of music including R&B, Hip Hop, Reggae, and some African music.