IT outsourcing business focuses on Missouri jobs, but braces for rise of automation

St. Louis Post-Dispatch – June 30, 2017

According to the recent study by BMC Software, 73% of IT decision makers believe businesses that do not embrace IT automation to achieve the larger digital business transformation strategy within the next five years will cease to exist in 10 years.

“Automation in a human outsourcing business is not a good place to be,” [CEO Shane] Mayes said. “In order to prepare ourselves well for the future, we have to attack these technologies.” Fear of automation pushed Mayes to launch a new subsidiary, OTS Digital, where employees are tasked with developing new technology.


Entire Article:

Onshore Outsourcing Receives Fast Track Award from Missouri Chamber


Onshore Outsourcing, which trains rural Americans and veterans for technology careers and delivers tailored IT services to Fortune 2000 companies, has been recognized for the rapid growth of its business with a 2016 Fast Track award from the Missouri Chamber of Commerce and Industry.


Each year, the Missouri Chamber honors the state’s fastest-growing companies, top chambers of commerce and lawmakers who are making a difference in the capitol. Fast Track award winners are selected based on the companies’ revenue growth in the last three years. During that period, Onshore’s revenues have increased 400 percent.


Founded and based in Macon, Missouri, Onshore hires and trains IT workers in rural communities for businesses that would otherwise send that work overseas. Since its beginnings in Macon, Onshore has grown to include a total of four facilities in Missouri and Georgia.


“We at Onshore provide cost-effective IT services that leverage the often overlooked rural workforce,” CEO Shane Mayes explained. “Corporations that use our services can compete more effectively in the global marketplace and individuals can better their lives with rewarding careers. We’re proud of the work we do and the contribution our employees and our organization make in the communities we serve.”


Click here to read the entire press release.

Book Features Onshore

A book, “Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing,” features Onshore Outsourcing along with other great rural outsourcing firms. It’s co-authored by Mary Lacity and Joe Rottman with the University of Missouri St. Louis. This is a “must-read” for anyone interested in learning more about this emerging industry.

Link to Book:

Onshore Joins Innovative Technology Enterprises Center

Onshore Outsourcing, an IT startup, has opened an office at the University of Missouri-St. Louis Innovative Technology Enterprises center.


As companies have moved to outsourced certain technology jobs to other countries, Onshore Outsourcing is trying to keep those jobs in Missouri. The company hires and trains IT workers in order to attract work from businesses that would otherwise outsource that work overseas.

Onshore Discusses Mission With Clinton Global Initiative

Shane Mayes, Founder of Onshore Outsourcing (formerly Onshore Technology Services), shares the story of Onshore’s CGI America Commitment to Action.


Source: Shane Mayes – CGI America Stories

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