Empower your Business with innovative, AI-driven solutions that scale with you.

And we’re just around the corner from you with our 100% US-based teams.

AI Consulting

Onshore provides expert advice and guidance to help businesses implement and optimize AI strategies. This includes assessing current AI capabilities, identifying opportunities for AI deployment, creating strategic AI roadmaps, and offering best practices for successful and responsible AI adoption and scaling.

Key Activities

  • Assessing AI capabilities
  • Identifying opportunities
  • Creating AI roadmaps
  • Providing best practices
AI Solution Architecture AI Data Modernization AI Software Dev & Testing API Integration RAG Pipeline Dev.

AI Solution Architecture

Onshore offers customized AI frameworks tailored to the unique needs of different industries. These frameworks focus on developing scalable AI architectures, integrating AI systems with existing IT infrastructure, and ensuring that the architecture supports future growth and innovation while aligning with business goals.

Key Activities

  • Developing scalable AI architectures
  • Integrating AI systems
  • Ensuring support for future growth
  • Aligning solutions with business goals

AI Software Development

Onshore develops custom AI applications and tools to address specific business challenges. This includes designing and coding AI algorithms and models, building user-friendly interfaces, testing and validating AI software to ensure reliability and performance, and deploying AI solutions in production environments.

Key Activities

  • Designing and coding AI models
  • Building user-friendly interfaces
  • Testing & validating
  • Deploying AI solutions

AI Testing

Onshore’s AI Testing service ensures the accuracy, reliability, and performance of AI models through rigorous testing. It involves developing test plans and cases, performing unit, integration, and system testing, evaluating model performance using metrics, and conducting bias and fairness testing to ensure ethical AI practices.

Key Activities

  • Developing test plans
  • Performing various tests
  • Evaluating model performance
  • Conducting bias and fairness testing

API Integration

Enhance functionality and data flow by integrating AI solutions with existing systems. Design and implement secure API endpoints, automate workflows using AI-driven APIs, and maintain these integrations to ensure seamless operation.

Key Activities

  • Designing and implementing API endpoints
  • Ensuring secure data exchange
  • Automating workflows
  • Maintaining integrations

AI Data Modernization

Onshore’s AI Data Engineering team structures data to support AI applications, ensuring high-quality and relevant data for model training. Activities include data collection and aggregation, data cleaning, transformation, normalization, building data pipelines for continuous processing, and ensuring data security and compliance.

Key Activities

  • Data collection, cleaning & transformation
  • Building data pipelines
  • Ensuring data security and compliance

Prompt Engineering

This service focuses on fine-tuning AI prompts to optimize the performance and output of language models. It includes designing effective prompts for specific use cases, iteratively testing and refining prompts, analyzing model responses to improve prompt quality, and documenting best practices for prompt usage.

Key Activities

  • Designing effective prompts
  • Iteratively testing and refining prompts
  • Analyzing model responses
  • Documenting best practices

AI Solution Support

Providing ongoing support and maintenance for deployed AI solutions, this service ensures their continuous operation and improvement. It includes monitoring AI solution performance, troubleshooting and resolving issues, applying updates and patches to maintain security, and offering training and support to users and administrators.

Key Activities

  • Monitoring performance & troubleshooting
  • Applying updates
  • Offering training and support

Retrieval Augmented Generation (RAG) Pipeline Development

Onshore develops RAG pipelines to enhance AI responses by integrating real-time data retrieval with generative models. This involves designing RAG architectures, implementing data retrieval mechanisms, integrating retrieval outputs with generative models for better responses, and testing and optimizing these pipelines for accuracy and efficiency.

Key Activities

  • Designing RAG architectures
  • Implementing data retrieval mechanisms
  • Integrating retrieval outputs
  • Optimizing pipelines

Onshore Outsourcing works with a variety of enterprise organizations to take on complete IT functions or simply provide additional skilled IT resources.

How we measure success

Our team of IT support experts follow ITIL best practices of setting initial customer satisfaction values and metrics. But we also go one step further.

On a daily basis, we re-evaluate the metrics to ensure we are tracking the most relevant operational and business information that our clients want. In short, we constantly make sure we are measuring the right things. 

Don’t just take our word for it.

Hear what our customers have to say about Onshore Outsourcing.

  • Little Caesars was struggling with using an offshore service…Onshore came in, they learned our business…and took the time to understand our culture…our call times went from about 37 minutes of hold time down to 27 seconds.

    Anita Klopfenstein CIO Little Caesars Pizza
  • The Onshore developers we currently have on our team have done a great job supporting our program. They take initiative to learn new concepts, take on additional work when necessary, and help us meet our target delivery dates.

    Christine Ware Manager IT Business Relationship, PulteGroup
  • Onshore’s unique model has proven to deliver reliable personnel with up-to-date IT skills and expertise for solving our testing problems and enhancing our customer delivery. The Onshore team’s expertise in tools administration established our JIRA and Confluence platforms from the ground up changing the way we do our daily work. We are proud to be called a client of Onshore!

    Diane Fennell Director Vendor Mgmt, AARP
  • I just had a chance to review metrics. I see that we have exceeded the FCR numbers for 23 days in a row. That is awesome! Let the team know they are doing a great job, and we appreciate the work they are doing! I think this is a new record.

    Karen Kyles Parmar Problem Management Analyst, Schneider National Inc.
  • We are able to utilize the same people and build up their experience to add value to our business rather than having a revolving team where we are constantly training new people. Their people have integrity, care about the work they do, and are skilled and adaptable to learn new things.

    Lisa Harrington Director Enterprise Application, SharkNinja
  • Overall beginning to end, the experience with Onshore has been great. We’ve been able to transition quite a bit of our reporting to Onshore. The work is top notch. If I were grading [Onshore] across the board, right now it would be straight A’s. I like their attentiveness. They hustle… very receptive to any changes we have.

    Michael Hughes Regulatory Data Submission
  • Compliments to the service team’s ability to follow through, execute successfully and timely, flexibility for changing business needs, excellent reporting, and a healthy level of anticipation of the company’s needs.

    Mike Foster Director IAM Operations, Nike, Inc.

Why it matters

At Onshore Outsourcing, we strive for excellence in everything we do—from delivering world-class IT services and support to creating rewarding and sustainable careers for our employees.

We unleash opportunities for our customers and our employees.

Unlocking True Value in our Customers

We help our customers unleash new opportunities by giving them the time and freedom to focus on core business strategies and innovative solutions. We deliver secure, reliable, and scalable IT services without time -zone constraints or language and cultural barriers.

Unleashing True Talent in our Employees

By equipping our employees with the tools and training they need to create rewarding and sustainable careers in IT, we’re building a whole new population of people who can now see the path to brighter lives and brighter futures for themselves and their families. We’re proud to help our employees unleash their true potential. 

Ready to unleash your opportunities?

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