02 May Automation and AI Empower NextGen Help Desk Agents
Posted at 01:08h
in AI, Artificial Intelligence, Digital Transformation, Help Desk, Intelligence Augmentation, Service Desk, Upskilling
By now, chatbots and virtual assistants are part of the IT Services lexicon, but have these evolved to a level where they can meet your service desk needs? In addition, are self-service approaches a good fit for those you wish to serve? Many companies are finding...
