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Outsourcing 101: What You Need to Know About Outsourcing and How Onshore Outsourcing is Changing the Game

February 21, 2023

Outsourcing has become a buzzword in the business world, but how do you define it? Simply put, outsourcing is the practice of hiring a third-party company to perform a task or service that was previously done in-house. This can include tasks such as IT support, software development, and manufacturing.

Benefits of Outsourcing

Why consider outsourcing? There are many reasons a business may make a decision to outsource a particular function, including:

  1. Cost-Effective Solutions: Outsourcing can provide cost-effective solutions for businesses. By outsourcing certain IT functions, companies can save on the costs of hiring, training, and maintaining in-house IT staff. This can free up resources to invest in other areas of the business that need attention.
  2. Access to Skilled Talent: Outsourcing provides businesses with access to highly skilled IT talent. IT service providers like Onshore Outsourcing have a pool of certified and experienced IT professionals who are trained in the latest technologies and best practices. This gives businesses access to the expertise they need to support their IT infrastructure and stay ahead of the competition.
  3. Increased Flexibility: Outsourcing provides businesses with increased flexibility to scale their IT resources up or down as needed. This allows companies to quickly respond to changes in demand without having to make long-term commitments to in-house IT staff.
  4. Focus on Core Business: Outsourcing can help businesses focus on their core business by taking IT support and management off their plate. This allows companies to concentrate on their core strengths and strategic initiatives, knowing that their IT needs are in good hands.
  5. Improved IT Performance: By outsourcing IT support and management to a service provider, businesses can improve their IT performance. IT service providers like Onshore Outsourcing use best practices and proven methodologies to ensure that their clients’ IT infrastructure is running smoothly and efficiently.
  6. Reduced Risk: Outsourcing reduces the risk associated with IT support and management. IT service providers like Onshore Outsourcing take on the responsibility for managing their clients’ IT infrastructure, which reduces the risk of IT failures, security breaches, and other issues that can impact business operations.

While we’ve focused heavily on outsourcing functions from the IT department, the benefits of outsourcing apply generally across functions and industries.

Outsourcing – Where should we look?

When it comes to outsourcing, there are two main options: offshore outsourcing and onshore outsourcing. Offshore outsourcing refers to outsourcing to companies located in foreign countries, while onshore outsourcing refers to outsourcing to companies located within the same country.

While nearshoring prevents some challenges with offshore, the infrastructure for successful outsourcing in regions like India was built up over a span of decades to demonstrate even the level of success and stability possible today.

While offshore outsourcing may seem like the more cost-effective option, it often comes with its own set of challenges, such as language and cultural barriers, time-zone differences, and a lack of control over the quality of the work being done. More recently, a trend to try “nearshore” outsourcing has emerged, often involving locating talent in countries in South or Central America, closer to the United States. However, while this does mitigate some issues like time-zone, it also introduces new ones, as the infrastructure for successful outsourcing in regions like India was built up over a span of decades to demonstrate even the level of success possible today. Domestic outsourcing, on the other hand, offers a number of advantages, including the ability to better control the quality of the work being done, a shared understanding of business practices, and the ability to easily visit the outsourcing company to ensure that everything is running smoothly.

In our experience, the strongest predictor for success in a particular reason is whether the business already operates in that region. For example, if your company has a large employee or customer presence in Asia, outsourcing to an Asian country is far more likely to succeed. When a company is tempted to a region solely on the basis of cost savings, without any operational experience in that region, failure is far more likely to occur.

The Onshore Advantage

This is where Onshore Outsourcing comes in. Our unique business model focuses on revitalizing small-town America by providing intelligent and motivated individuals in those areas with the training, credentials, and skills they need to become IT professionals. Our staff is trained and certified on the technologies and practices required to meet the specific needs of our clients, and our training programs are customized to match our partners’ goals. With Onshore Outsourcing, you’ll receive world-class IT support, software development, and managed services, all without the language and cultural barriers that come with offshore outsourcing.

At Onshore Outsourcing, we’re passionate about what we do and are dedicated to helping our clients succeed. Whether it’s through our staffing services, managed services, or IT support, we’re here to help you achieve your goals and take your business to the next level. So if you’re looking for a partner that can provide you with secure, reliable, and scalable IT services, look no further than Onshore Outsourcing.

Contact us today to learn how we can help you achieve your outsourcing goals. 

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