Ameren

THE PROBLEM

Ameren was utilizing a patchwork of vendor-produced software solutions that must integrate and work together to create a robust IT solution for physical and cyber security. They lacked adequate in-house IT support technician resources to handle day-to-day regulatory reporting, failing to meet deadlines for major IT projects as a result. They also lacked support for the development & maintenance of their many applications, and for compliance in their security departments.

The solution

Onshore was able to provide a team of 5 for dedicated maintenance and support services for both the custom apps written by Ameren like BARS and maintain the 3rd party applications like AMAG. In total, Onshore now maintains a total of 47 applications 24/7, providing compliance reporting, badging services, assisting in upgrading the 3rd party apps, and much more.

The results