day-to-day regulatory reporting
Robust Application Support
A holding company for several power and energy companies throughout Midwest America. Client was utilizing a patchwork of vendor-produced software solutions that has to integrate and work together to create a robust IT solution for physical and cyber security.
The energy company must regularly report to numerous independent and governmental regulatory agencies, including:
Federal Energy Regulatory Commission (FERC)
North American Electric Reliability Corporation (NERC)
Central Electricity Regulatory Commission (CERC)
Client lacked adequate in-house IT support technician resources to handle day-to-day regulatory reporting, failing to meet deadlines for major IT projects as a result. They also lacked support for the development & maintenance of their many applications, and for compliance in their security departments.
Onshore provided development and IT support of key applications across several technologies and continues to maintain and support various vendor software solutions.
Today, Onshore teams provide 24/7 support for roughly 45 applications that were created by in-house teams. Onshore manages more than 90% of the client’s regular IT support specialist and related tasks, allowing their in-house IT support technicians and staff to focus on mission-critical projects.