St. Louis Post-Dispatch – June 30, 2017
According to the recent study by BMC Software, 73% of IT decision makers believe businesses that do not embrace IT automation to achieve the larger digital business transformation strategy within the next five years will cease to exist in 10 years.
“Automation in a human outsourcing business is not a good place to be,” [CEO Shane] Mayes said. “In order to prepare ourselves well for the future, we have to attack these technologies.” Fear of automation pushed Mayes to launch a new subsidiary, OTS Digital, where employees are tasked with developing new technology.