We have the expertise and resources available to help you unleash the power of your team by outsourcing your IT needs to us.

And we’re just around the corner from you with our 100% US-based teams.

Managed Services

81%

of CIOs are outsourcing IT services.

Outsourcing certain IT operations within your business is a common practice among many organizations today. However, language and cultural barriers, high turnover rates, and inconsistent quality plague many relationships. 

Onshore Outsourcing builds long-lasting partnerships with our clients based on predictable performance, trust, and transparency.

What we can do for you
  • IT Support as a Service
    Eliminate productivity gaps for internal and external users with our flexible, IT support staff.
  • Microsoft® Office 365/TEAMS/ SharePoint Support as a Service
    Enable maximum productivity with better support for your Microsoft productivity solutions.
  • Business Intelligence & Data Analytics
    Better insights means better business. Unleash the power of your data.
  • ServiceNow® Support as a Service
    Unlock the power of your enterprise with our team of ServiceNow experts.

Staff Augmentation

63%

of CIOs are experiencing technical and IT staff shortages.

We understand that it’s harder than ever to attract and retain technical resources in today’s highly competitive workforce environment.

Onshore Outsourcing leverages proven practices to attract, train, and retain resources who can help you more effectively and cost-efficiently manage the ever-fluctuating demands your team faces.

Here’s how we do it
  • .NET Development and Maintenance
    Our deep technical expertise in .NET applications helps you accelerate innovation
  • Quality Assurance Testing
    Our automated and manual QA processes bring high quality products to market faster
  • Java Development and Maintenance
    Our Java specialists help bring applications to market on time and on budget

Onshore Outsourcing works with a variety of enterprise organizations to take on complete IT functions or simply provide additional skilled IT resources.

View our case studies

How we measure success

Our team of IT support experts follow ITIL best practices of setting initial customer satisfaction values and metrics. But we also go one step further.

On a daily basis, we re-evaluate the metrics to ensure we are tracking the most relevant operational and business information that our clients want. In short, we constantly make sure we are measuring the right things. 

Don’t just take our word for it.

Hear what our customers have to say about Onshore Outsourcing.

  • Little Caesars was struggling with using an offshore service…Onshore came in, they learned our business…and took the time to understand our culture…our call times went from about 37 minutes of hold time down to 27 seconds.

    Anita Klopfenstein CIO Little Caesars Pizza

  • The Onshore developers we currently have on our team have done a great job supporting our program. They take initiative to learn new concepts, take on additional work when necessary, and help us meet our target delivery dates.

    Christine Ware Manager IT Business Relationship, PulteGroup

  • Onshore’s unique model has proven to deliver reliable personnel with up-to-date IT skills and expertise for solving our testing problems and enhancing our customer delivery. The Onshore team’s expertise in tools administration established our JIRA and Confluence platforms from the ground up changing the way we do our daily work. We are proud to be called a client of Onshore!

    Diane Fennell Director Vendor Mgmt, AARP

  • I just had a chance to review metrics. I see that we have exceeded the FCR numbers for 23 days in a row. That is awesome! Let the team know they are doing a great job, and we appreciate the work they are doing! I think this is a new record.

    Karen Kyles Parmar Problem Management Analyst, Schneider National Inc.

  • We are able to utilize the same people and build up their experience to add value to our business rather than having a revolving team where we are constantly training new people. Their people have integrity, care about the work they do, and are skilled and adaptable to learn new things.

    Lisa Harrington Director Enterprise Application, SharkNinja

  • Overall beginning to end, the experience with Onshore has been great. We’ve been able to transition quite a bit of our reporting to Onshore. The work is top notch. If I were grading [Onshore] across the board, right now it would be straight A’s. I like their attentiveness. They hustle… very receptive to any changes we have.

    Michael Hughes Regulatory Data Submission

  • Compliments to the service team’s ability to follow through, execute successfully and timely, flexibility for changing business needs, excellent reporting, and a healthy level of anticipation of the company’s needs.

    Mike Foster Director IAM Operations, Nike, Inc.

Why it matters

At Onshore Outsourcing, we strive for excellence in everything we do—from delivering world-class IT services and support to creating rewarding and sustainable careers for our employees.

We unleash opportunities for our customers and our employees.

Unlocking True Value in our Customers

We help our customers unleash new opportunities by giving them the time and freedom to focus on core business strategies and innovative solutions. We deliver secure, reliable, and scalable IT services without time -zone constraints or language and cultural barriers.

Unleashing True Talent in our Employees

By equipping our employees with the tools and training they need to create rewarding and sustainable careers in IT, we’re building a whole new population of people who can now see the path to brighter lives and brighter futures for themselves and their families. We’re proud to help our employees unleash their true potential. 

Ready to unleash your opportunities?

Let’s go
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