Services

Application Maintenance & Support

MAINTAIN.

IMPROVE.

EVOLVE.

Rural Sourcing for Application Maintenance & Support

The nature of business is digital – organizations of all shapes and sizes rely on a whole portfolio of applications to do their daily operations. Yet, finding the right lost-cost professionals domestically can be challenging. It’s our pleasure to provide reliable, flexible, affordable rural sourcing for Application Maintenance and Support.

We’ll reinforce your existing team, help you hit your IT goals, and work with you to grow your applications environment.

Connect with us now.

 

Your Experts in Rural Sourcing for Application Maintenance & Support

Whether you’re a national leader in your industry or using a homegrown IT framework with a patchwork of services, we’re thrilled to help you meet your IT goals. We provide:

VIP Support Desk

Support your employees with our scalable, custom support solutions, and get the right Application Support professionals at their backs.

Tier 1 & 2 Application Support

Relieve the pressure on your in-house IT personnel by letting us handle routine technical support tasks, including handling incident and request tickets as well as problem-ticket support.

Tier 3 Application Maintenance

Need more than basic technical support? Our Tier 3 team will take care of your Application Maintenance, including break/fix and minor enhancements, letting your leaders focus on their primary business function.

Managed Applications Service

Keep your IT team focused on important things. Bundle Tiers 1 – 3, plus break/fix services and application portfolio management.

GoToZero Toolbox

Streamline your IT budget with technical debt management tools and cost-cutting solutions for your infrastructure and its maintenance.

Certified Support

Our professionals are certified experts in a variety of services, including Microsoft’s PowerApps Platform and Dynamics 365, ServiceNow, Pega, and Appian.

Cloud Services

Enjoy our expert support for your cloud migration strategy , or our transition management and hosting services for Azure.

Read our case studies to see these in action.

Maintain, Improve, Evolve Onshore

There’s a reason we’re the experts in rural sourcing for Application Maintenance and Support. With us supporting your IT team, you’ll enjoy:

  • Improved ROI. Get effective solutions that cost less, letting you budget more effectively.
  • Eliminated downtime. We’ll help you stay running, maintained, and serving your customers flawlessly.
  • Comprehensive support. Whatever applications or platforms you use, we’re prepared to help you with them.
  • Real-time visibility. Gain total visibility into your network to understand what’s happening.
  • Intelligent automation. We deploy automation to help you get more work done.
  • Scalable solutions. Our powerful, flexible solutions will empower your business to succeed at every step.

Get High-Quality, Low-Cost Application Maintenance & Support with Onshore

Keeping your IT infrastructure running and optimized is a priority for every business no matter how big or small. Whether it’s Application Support or ongoing Maintenance, rural sourcing experts like Onshore provide access to the critical expertise that can keep your business running.

Enhance your company’s IT portfolio with outsourced American IT professionals. Connect with us now.

Onshore Features

 

VIP Help Desk

Business Objects Help Desk

24/7 Support Center

Tier 1-3 Physical and Information Security Help Desk includes physical access provisioning and trouble ticket support

“Overall beginning to end, the experience with Onshore has been great. We’ve been able to transition quite a bit of our reporting to Onshore. The work is top notch.”

 

Michael Hughes, PMP
Manager Regulatory Data Submissions
Caresource Healthcare

It’s Easy to Get Started!

Contact us, today.