Continuous Improvement & Consultation Services




Rural Sourcing for Continuous Improvement & Consultation Services

“If it’s not broken, don’t fix it” might be good life advice, but it’s not a viable business model. Our rural sourcing for CI and Consultation Services will help you optimize your IT environment, streamline your operations, and put your resources to best use – while your IT department stays focused on other important things.

Connect with us now.

What is Continuous Improvement?

Continuous Improvement (CI) refers to our ongoing effort to improve a product, service, or process with gradual changes. With CI, your systems stay online rather than getting pulled down and disrupting business and your user experience continues to improve. 

Our CI services include: 

Knowledge Management

We’ll help you develop a system to identify problems before they occur, make faster and smarter decisions, and ensure that the right knowledge is accessible to the professionals who need it.

SOP Management

If you want to get streamlined, you need to get standardized. Let’s identify the processes and procedures your company needs to operate at its fullest potential.

Quality Management

Whether you’re analyzing CSAT data or comparing products on the market, know where you stand with your competition and your customers thanks to robust quality management tools.

BI & Analytics

Knowledge is power – our powerful business intelligence dashboard and reporting tools will keep your company in the loop and ready to seize the competitive edge.

Consultation Services That Drive Your Business Forward

In addition to CI, we’re thrilled to provide two consultation services to enhance your IT environment:

Expert Discovery and ITIL Solution Design

Onshore’s Expert Discovery & Design brings to you the full value of our best practices’ expertise. This enhancement will include a deep dive from a certified ITIL Expert and certified knowledge specialist into your current IT infrastructure and will produce a custom IT organization aligned with ITIL / HDI best practices and your business needs.

IT Transformation Consulting

Ready to upgrade? Undertaking digital transformation? Let’s talk about how your business goals and IT infrastructure should align.

ITIL Services Consultation 

We provide operation maturity assessments, implementation assistance, and training focused on IT service best practices.

Read our case studies to see these in action.

Streamline, Enhance, Mature – Repeat.

Our unique approach to training and delivery is the reason why Fortune 2000 clients rely on us as their US-based outsourced IT partner. Businesses that choose our CI and Consultation Services enjoy:

  • Custom, flexible solutions. Your business is unique. Let’s make sure your infrastructure best supports it by reflecting that.
  • Reduced IT costs. We emphasize the optimization of resources to help lower your IT budget.
  • Improved end-user experience. Uncover flaws in customer service and make your systems easy to use. 
  • Stronger team engagement. Empower your employees with the tools they need to drive innovation in your company.

Get Rural Sourcing for CI & Consultation Services with Onshore

Top-notch IT infrastructure isn’t reserved for major tech companies. By outsourcing both the most tedious and complex tasks, your business can enjoy enhanced, mature IT environments without breaking the budget. Onshore Outsourcing is your expert in rural sourcing for CI and Consultation Services.

Getting started is easy. Connect with us now.

Onshore Features


VIP Help Desk

24/7 Support Center

Tier 1-3 Physical and Information Security Help Desk includes physical access provisioning and trouble ticket support

“Overall beginning to end, the experience with Onshore has been great. We’ve been able to transition quite a bit of our reporting to Onshore. The work is top notch.”


Michael Hughes, PMP
Manager Regulatory Data Submissions
Caresource Healthcare

It’s Easy to Get Started!

Contact us, today.