The group’s IT framework was a mixture of homegrown applications, as well as some customized enterprise solutions, indicating a need for application lifecycle management for some additional integrations. The retail group turned to Onshore to help them meet their IT goals, which included increasing efficiency while lowering cost.
Among other items, Onshore’s development team built an Omni Channel Commerce (OCC) integration as well as a PayPal integration into e-commerce sites through transaction processing, revenue, and reporting. Finally, Onshore also helped integrate the company’s Merchandise Locator with legacy applications and all relevant new brands.
Development of a new Commissions Reporting and Pay system, providing a common interface across all brands.
Improvement in credit card handling procedures to better process transactions utilizing multiple credit cards and account numbers.
Established process and structure for overall application lifecycle management.