Unleash your opportunities with Onshore Outsourcing as your IT outsourcing company.

More than 1.2 million

global users supported

More than eight years

years average client retention rate

100%

US-based workforce

What we do

We are your onshore outsourcing partner with deep domain expertise in all things IT, from staff augmentation to fully outsourced IT managed services teams.

Business owner and female truck driver looking at a tablet

Managed Services

  • IT Help Desk as a Service
  • IT Support as a Service
  • Microsoft® Applications Support as a Service
  • ServiceNow® Support as a Service
  • Business Intelligence & Data Analytics

Staff Augmentation

  • .NET software development outsourcing and maintenance
  • Quality assurance testing (manual and automated)
  • Java software development outsourcing and maintenance

Onshore Outsourcing clients are accomplishing big things with our IT help.

  • Close up of pizza
    More than one billion pizzas delivered annually
  • Young kid smiling at dinner
    More than 2 million homes & businesses access electricity
  • Closeup shot of a person tying his shoelaces while exercising outdoors
    50% of global athletic apparel
  • A ground crew member taxis in a large commercial jet
    10% US airports secured
Man with glasses talking on a headset

Onshore by the numbers

  • More than 5000
    lives positively impacted in US communities
  • More than two million
    client help desk tickets answered/year
  • 80%
    average employee retention rate
  • 100%
    US-based workforce
  • 99%
    SLA compliance

Onshore Outsourcing enables hundreds of global, enterprise organizations to unleash their true potential by excelling in these four areas.

  • Years of experience in many industries gives us a head start on understanding your unique requirements.

  • Years of experience in many industries gives us a head start on understanding your unique requirements.

  • From onboarding new team members to ongoing workforce development programs, our processes have been fine tuned to predict success.

  • What began as a mission to bring high-tech, IT careers to communities across America has evolved into one of the largest rural IT outsourcing companies.

Industries served

  • Healthcare Life Sciences

    Building and supporting the future of care and treatment

  • Transportation & Logistics

    Moving goods and materials to all corners of the world

  • Manufacturing

    Building the future of essential materials and services

  • Energy

    Accelerating innovation of renewable energy sources

  • Retail

    Enabling access to the goods and services we need everyday

  • Financial Services & Insurance

    Empowering global financial organizations

Onshore Outsourcing is proud to provide IT staff augmentation and IT managed services to some of the world’s leading enterprises.

Don’t just take our word for it.

Hear what our customers have to say about Onshore Outsourcing.

  • Little Caesars was struggling with using an offshore service…Onshore came in, they learned our business…and took the time to understand our culture…our call times went from about 37 minutes of hold time down to 27 seconds.

    Anita Klopfenstein CIO Little Caesars Pizza
  • Onshore’s unique model has proven to deliver reliable personnel with up-to-date IT skills and expertise for solving our testing problems and enhancing our customer delivery. The Onshore team’s expertise in tools administration established our JIRA and Confluence platforms from the ground up changing the way we do our daily work. We are proud to be called a client of Onshore!

    Diane Fennell Director Vendor Mgmt, AARP
  • I found that the cost/value benefit from the Onshore consultants is extraordinary! Their team members are able to hit the ground running most of the time (~90%). And in those instances where additional guidance is needed they have the leads to ensure ramp-up without impacting the team at large.

    Shane Sturgeon Software Engineer Manager
  • I just had a chance to review metrics. I see that we have exceeded the FCR numbers for 23 days in a row. That is awesome! Let the team know they are doing a great job, and we appreciate the work they are doing! I think this is a new record.

    Karen Kyles Parmar Problem Management Analyst, Schneider National Inc.
  • Overall beginning to end, the experience with Onshore has been great. We’ve been able to transition quite a bit of our reporting to Onshore. The work is top notch. If I were grading [Onshore] across the board, right now it would be straight A’s. I like their attentiveness. They hustle… very receptive to any changes we have.

    Michael Hughes Regulatory Data Submission
  • We are able to utilize the same people and build up their experience to add value to our business rather than having a revolving team where we are constantly training new people. Their people have integrity, care about the work they do, and are skilled and adaptable to learn new things.

    Lisa Harrington Director Enterprise Application, SharkNinja
  • The Onshore developers we currently have on our team have done a great job supporting our program. They take initiative to learn new concepts, take on additional work when necessary, and help us meet our target delivery dates.

    Christine Ware Manager IT Business Relationship, PulteGroup

Ready to unleash your opportunities?

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