Unleash your opportunities with Onshore Outsourcing as your IT outsourcing company.
global users supported
years average client retention rate
What we do
We are your onshore outsourcing partner with deep domain expertise in all things IT, from staff augmentation to fully outsourced IT managed services teams.
- IT Help Desk as a Service
- IT Support as a Service
- Microsoft® Applications Support as a Service
- ServiceNow® Support as a Service
- Business Intelligence & Data Analytics
- .NET software development outsourcing and maintenance
- Quality assurance testing (manual and automated)
- Java software development outsourcing and maintenance
Our clients are accomplishing big things with our IT help.
More than one billion pizzas delivered annually
More than 2 million homes & businesses supplied with electricity
50% of global athletic apparel
10% US airports secured
Onshore by the numbers
More than 5000lives positively impacted in US communities
More than two millionclient help desk tickets answered/year
80%average employee retention rate
Onshore Outsourcing enables hundreds of global, enterprise organizations to unleash their true potential by excelling in these four areas.
Years of experience in many industries gives us a head start on understanding your unique requirements.
Our teams are technical experts in multiple managed services, software development languages, and methodologies, including Agile and ShiftLeft.
From onboarding new team members to ongoing workforce development programs, our processes have been fine tuned to predict success.
What began as a mission to bring high-tech, IT careers to communities across America has evolved into one of the largest rural IT outsourcing companies.
Onshore Outsourcing is proud to provide IT staff augmentation and IT managed services to some of the world’s leading enterprises.
Don’t just take our word for it.
Hear what our customers have to say about Onshore Outsourcing.
Anita Klopfenstein CIO Little Caesars Pizza
Little Caesars was struggling with using an offshore service…Onshore came in, they learned our business…and took the time to understand our culture…our call times went from about 37 minutes of hold time down to 27 seconds.
Diane Fennell Director Vendor Mgmt, AARP
Onshore’s unique model has proven to deliver reliable personnel with up-to-date IT skills and expertise for solving our testing problems and enhancing our customer delivery. The Onshore team’s expertise in tools administration established our JIRA and Confluence platforms from the ground up changing the way we do our daily work. We are proud to be called a client of Onshore!
Shane Sturgeon Software Engineer Manager
I found that the cost/value benefit from the Onshore consultants is extraordinary! Their team members are able to hit the ground running most of the time (~90%). And in those instances where additional guidance is needed they have the leads to ensure ramp-up without impacting the team at large.
Karen Kyles Parmar Problem Management Analyst, Schneider National Inc.
I just had a chance to review metrics. I see that we have exceeded the FCR numbers for 23 days in a row. That is awesome! Let the team know they are doing a great job, and we appreciate the work they are doing! I think this is a new record.
Michael Hughes Regulatory Data Submission
Overall beginning to end, the experience with Onshore has been great. We’ve been able to transition quite a bit of our reporting to Onshore. The work is top notch. If I were grading [Onshore] across the board, right now it would be straight A’s. I like their attentiveness. They hustle… very receptive to any changes we have.
Lisa Harrington Director Enterprise Application, SharkNinja
We are able to utilize the same people and build up their experience to add value to our business rather than having a revolving team where we are constantly training new people. Their people have integrity, care about the work they do, and are skilled and adaptable to learn new things.
Christine Ware Manager IT Business Relationship, PulteGroup
The Onshore developers we currently have on our team have done a great job supporting our program. They take initiative to learn new concepts, take on additional work when necessary, and help us meet our target delivery dates.