Michael Hughes, PMP
Manager Regulatory Data Submissions
Caresource Healthcare
Our specialty is delivering application development projects using .NET and J2EE development technologies. Whether its traditional build or agile software development, we do it best to fit your needs.
As leading software developers, you can trust our experience and expertise to consolidate and rationalize your existing IT applications and environments through our unique platform approach.
Whether traditional or agile software development, you’ll want QA testing to ensure quality results.
D. Edward Wagoner
Chief Information Officer
Jones Lang LaSalle Incorporated
Increase ROI and eliminate downtime by utilizing our IT professionals as an extension of your team!
Reliable, flexible, affordable and comprehensive IT support for your software applications and platforms with our broad application maintenance and support services portfolio.
We want to continuously improve the applications that are under our management and grow your IT applications.
We achieve this with services based on the principle of migrating installed applications to flexible platforms that can sustain growth and business change. IT support is an essential for everyone – and we provide it to countless clients on a daily basis.
You can count on our team of experienced professionals to handle your most complex applications and environments while remaining focused on quality and fast turnarounds that help you manage costs, stay competitive and add business value.
In addition to our application maintenance and support, clients love our business intelligence and support services.
VIP Support Desk Scalable, custom application support
Tier 1-2 Technical Support, including physical access provisioning and trouble ticket support
Tier 3 Application Maintenance, including break/fix, modernization and minor enhancements
Managed Application Services Bundled Tier 1 – 3, including app. support, break/fix, complete portfolio management
GoToZero Toolbox Technical Debt management/reduction, Maintenance cost-cutting solutions
Certified Support Including ServiceNow, Pega, Appian
Cloud Services Cloud migration, transition and management for Azure & AWS
Karen Kyles Parmar
Problem Management Analyst
Schneider National Inc
Ensure your mission critical software assets and systems are stable, functioning properly and delivering the level of quality your customers and internal users expect with our cost-effective and reliable quality assurance testing and testing services.
Custom tailored to your unique business needs, our services help you boost production and increase employee satisfaction by freeing your in-house staff to focus on mission critical work and core competencies while ensuring everything is operating and running correctly.
We handle the burden of QA work and provide the management skills to ensure your job is done right the first time and to your complete satisfaction. Implementation and development are only as successful as the QA behind them. Onshore Outsourcing’s top software quality assurance testing ensures the job is done right.
Our team is highly skilled in many testing methodologies and we integrate our testing deliverables into your release cycles based on your development methodologies, whether it is agile, waterfall or something in between.
Our quality assurance is perfect for software development – read more about our development and integration services.
Rick Pickett
Lead Programmer Analyst
HBC
Get unmatched, around-the-clock support with our broad range of Tier 1 and Tier 2 service and helpdesk support services that make sure your systems and people are operating at peak performance.
From standard office productivity, to custom client applications, to infrastructure support, our services support a wide variety of applications. Grow your business without the expense of adding staff or infrastructure.
Reliable and scalable, our helpdesk services give you the flexibility to focus your team on what they do best—your core competencies.
Should your team need assistance getting up to speed on key applications, our team is at the ready with training, knowledge management documentation and self-help documentation to speed you along the way.
Want more support? Read about our application management and support services.
End User IT Help Desk – Tiers 1 & 2
24/7/365 Support with language and time-zone convenience
Certified Office 365 Support
100% US Citizen, Best-In-Class Customer Service
BPO – Business Process Outsourcing, including Invoicing
Multi-lingual support available
Michael Hughes, PMP
Manager Regulatory Data Submissions
Caresource Healthcare
The minute your network or other infrastructure goes down, the cost of the problem starts going up. Our team’s monitoring and maintenance is designed to protect you from these expensive interruptions.
We keep your IT infrastructure running at all times, fine-tune your performance and improve your productivity. Our maintenance strategy reduces downtime through detection, prevention, and upgrades. Shared services ensure you only pay for what you need.
As your managed service provider, we provide continuous oversight to help keep big problems from erupting unexpectedly. Your business is shielded from the productivity loss associated with stop-and-start support that is only there when something goes wrong.
Whether you have a full IT staff, partial staff, or none, our strategic technology advisers can help craft a plan to keep your IT infrastructure running efficiently. When your IT infrastructure is properly managed, you can serve your customers more effectively.
Tier 1 Network Operations Center support
Tier 1 Security Operations Center support
Identity & Access Management
Point-of-Sale Configurations
Cloud Services – Hosting and Monitoring
Full IT Infrastructure Managed Services
Server & System Administration
Night & Weekend support
D. Edward Wagoner
Chief Information Officer
Jones Lang LaSalle Incorporated
You choose the processes or activities you want outsourced. We do the rest!
Reduce risk with a lower monthly overhead and lower degree of operating leverage. Fee-for-service structure allows you to transform fixed costs into variable costs.
We not only implement the business process automation, we provide automation testing as well to achieve quality assurance for your needs and specific setup.
You not only get a high-quality and reliable product in a short amount of time, but also the freedom to assign your employees where they are needed as your company evolves.
Data Entry
Power BI Reporting
Data Migration to Cloud
Scalable Data Intake & Transformation
Database Migration
ETL Process Development
EDI Service Development
Custom Analytics & Reporting
Data Monetization Consulting