Jumpstart your AI initiatives with Genesis AI Solutions

Genesis AI leverages Onshore’s expertise in AI development, data modernization, and enterprise software with our Rural Outsourcing Model to deliver a comprehensive toolkit for adopting, building, and scaling trustworthy AI solutions.

Genesis Launch Genesis Accelerate Genesis Scale Platform 42


Under pressure to keep up with AI?


Generative AI offers unprecedented opportunity to transform all facets of modern business, from how customers engage with and perceive the business to how operations are performed to deliver the customer experience. Companies must adapt quickly to harness its potential or risk falling behind. But for enterprise leaders, the vast potential and the numerous risks create doubt and delay. There’s a better way to move forward.  

Genesis AI combines Onshore’s leadership in artificial intelligence, data modernization, and enterprise software development & testing with Onshore’s cost effective Rural Outsourcing Model to provide a complete toolkit to adopt, build, and scale responsible AI solutions that you can trust.

Genesis AI Solutions

Genesis Launch

  • Genesis Launch is an intense 6-8 week program to define near, medium, and long-term actions to propel AI initiatives forward. 

Genesis Accelerate

  • Genesis Accelerate is designed for clients who have a clear AI vision or an established Proof of Concept (POC) and are ready to scale their AI initiatives. Genesis Accelerate provides dedicated Onshore AI teams to fast-track development.

Genesis Scale

  • Genesis Scale is tailored for clients with large-scale AI initiatives who need to augment their workforce with specialized AI expertise. Onshore’s unique rural outsourcing model ensures you benefit from high-quality work while significantly driving down costs, with the added benefits of a 100% domestic workforce.

Genesis Launch

Genesis Launch is an intense 6-8 week program to define near, medium, and long-term actions to propel AI initiatives forward. Genesis Launch begins with a tailored one-day workshop to co-create a working strategy along with a prioritized schedule of AI initiatives.

Genesis Launch Target Customer Profile: 

Industry: Mid-sized to large enterprises across various sectors. 

AI Maturity: Early stages of AI adoption. 

Objectives: 

  • Understand AI’s impact. 
  • Identify and prioritize AI use cases. 
  • Develop an AI adoption framework. 
  • Mitigate AI implementation risks. 

Key Characteristics: 

  • Leadership committed to exploring AI. 
  • Limited internal AI expertise. 
  • Seeking structured AI adoption. 

Key Features

  • Comprehensive AI Impact Assessment:
    Evaluate AI’s potential effects on your organization, customers, and employees and determine organizational readiness and form an early-adoption team.
  • Capability Exploration:
    Understand the functionalities of Platform42 and Genesis Agents and identify the potential of applied AI specific to your business.
  • Competitive Landscape Analysis:
    Assess your position within the AI landscape and strategize how to use AI for competitive advantage.
  • Use Case Identification and Prioritization:
    Identify and prioritize 4-5 early-adoption AI use cases and score use cases based on strategic goals, financial impact, and readiness.
  • Structured AI Adoption Framework:
    Develop a comprehensive AI adoption and risk management plan and formalize the early-adoption team and outline steps for creating an AI practice.

Genesis Accelerate

Genesis Accelerate is designed for clients who have a clear AI vision or an established Proof of Concept (POC) and are ready to scale their AI initiatives rapidly. Whether you have just completed our Genesis Launch solution or already have a well-defined AI project, Genesis Accelerate provides dedicated Onshore AI teams to fast-track development, iterate quickly, and deliver substantial value.

Genesis Accelerate Target Customer Profile: 

Industry: Enterprises and startups with defined AI projects or POCs. 

AI Maturity: Clear AI vision or completed POC, ready to scale. An emerging AI practice that must rapidly execute upon established AI vision.  

Objectives: 

  • Rapidly develop and deploy AI solutions. 
  • Optimize existing AI models. 
  • Achieve quick business value from AI. 

Key Characteristics: 

  • Strategic AI roadmap. 
  •  Need for agile development and continuous improvement. 
  • Desire to enhance and expand AI capabilities. 
  • horizontal scaling to adopt new AI use cases 
  • Time-to-market is critical 

Service Components: 

Advanced AI Development: 

  • Model Refinement and Enhancement: Continuously improve AI models to enhance accuracy, efficiency, and robustness. 
  • Feature Expansion: Add new capabilities and functionalities to existing AI solutions to meet evolving business needs.


Scalable Deployment:
 

  • Infrastructure Optimization: Ensure your AI infrastructure is optimized for scalability and performance. 
  • Automated Deployment Pipelines: Implement automated deployment processes to facilitate quick and reliable updates. 


Performance Monitoring and Optimization:
 

  • Real-Time Monitoring: Set up real-time monitoring to track AI solution stabilization, performance, token cost optimization, and detect issues early. 
  • Continuous Optimization: Use performance data to continuously optimize AI models and infrastructure. 


User Training and Adoption:
 

  • Comprehensive Training Programs: Provide training sessions for end-users and administrators to ensure effective adoption. 
  • Support Resources: Offer detailed documentation, tutorials, and ongoing support to assist users. 


Strategic AI Consulting:
 

  • Vision Alignment: Work with your leadership to ensure AI initiatives align with strategic business goals. 
  • Roadmap Development: Develop a clear roadmap for AI implementation and expansion, prioritizing high-impact projects. 


Benefits:
 

  • Speed to Value: Accelerate the development and deployment of AI solutions, reducing time to value. 
  • Expertise On-Demand: Leverage the expertise of Onshore’s AI specialists to drive your projects forward. 
  • Customized Solutions: Tailor AI solutions to your specific business needs and industry requirements. 
  • Scalable Growth: Ensure your AI initiatives can scale seamlessly as your business grows and evolves. 
  • Ongoing Innovation: Stay ahead of the curve with continuous innovation and enhancement of your AI capabilities. 

 

Key Features

  • Dedicated AI Teams:
    You will have access to a dedicated team of Onshore AI experts focused exclusively on your project. Our team will work closely with your stakeholders to ensure alignment with your AI vision and objectives.
  • Rapid Iteration:
    Benefit from agile development practices that allow for quick iterations and continuous improvement. This ensures that your AI solutions evolve rapidly to meet changing needs and opportunities.
  • Enhanced Value Creation:
    Our experts will help you unlock the full potential of your AI initiatives by optimizing performance, scaling solutions, and integrating advanced features. This maximizes the impact and return on investment of your AI projects.
  • Seamless Integration:
    Ensure that your AI solutions are seamlessly integrated with your existing systems and processes. Our team will handle all aspects of integration, from technical configuration to user training.
  • Comprehensive Support:
    Receive ongoing support and guidance from our AI specialists. From troubleshooting and performance monitoring to updates and enhancements, we ensure your AI solutions remain effective and efficient.

Genesis Scale

Genesis Scale is tailored for clients with large-scale AI initiatives who need to augment their workforce with specialized AI expertise. Whether you’re looking to implement complex AI systems or require ongoing support and optimization, Genesis Scale provides flexible, scalable manpower solutions to help you achieve your AI goals efficiently and cost-effectively. Our unique rural outsourcing model ensures you benefit from high-quality work while significantly driving down costs, with the added benefits of a 100% domestic workforce and the option of having people work out of rural delivery centers. 

Genesis Scale Target Customer Profile: 

Industry: Large enterprises with significant AI initiatives. 

AI Maturity: Extensive AI programs, looking to scale. 

Objectives: 

  • Efficiently scale AI initiatives with specialized manpower. 
  • Leverage high-level and low-level AI expertise. 
  • Achieve cost benefits with a scalable workforce. 

Key Characteristics: 

  • Established AI infrastructure. 
  • Need for flexible, high-quality AI manpower. 
  • Managing large-scale, complex AI projects. 

Service Components: 

RAG Implementation: 

  • Vector Database Management: Implement and manage vector databases to enhance AI capabilities. 
  • ETL Process: Develop and optimize ETL (Extract, Transform, Load) processes to ensure seamless data flow and integration. 


AI Development:
 

  • System Integration: Integrate AI solutions with existing systems for streamlined operations and enhanced functionality. 
  • Tool Calling: Develop tools and APIs that enable efficient interaction with AI models and other software applications. 


Configuration:
 

  • System Configuration: Set up and configure AI systems to ensure they are ready for deployment and use. 


Prompt Engineering:
 

  • Optimization: Fine-tune AI prompts to improve the performance and output of language models. 
  • Testing: Conduct rigorous testing to ensure AI models are accurate, reliable, and meet performance standards. 


Ongoing Optimization:

  • Performance Tuning: Continuously optimize AI systems to maintain high performance and efficiency. 
  • Regular Updates: Apply updates and patches to keep AI systems secure and up-to-date. 

Benefits: 

  • Scalability: Easily scale your AI team up or down based on project requirements, ensuring you have the right resources at the right time. 
  • Expertise: Leverage the skills of experienced AI professionals for both high-level and low-level tasks, ensuring comprehensive support for your AI initiatives. 
  • Cost Efficiency: Take advantage of our rural outsourcing model to achieve significant cost savings without compromising on quality. 
  • 100% Domestic Workforce: Our entirely U.S.-based team ensures superior security, cultural alignment, and seamless communication without time zone issues. 
  • Rapid Deployment: Quickly deploy AI manpower to meet project deadlines and accelerate the delivery of AI solutions. 
  • Quality Assurance: Maintain high standards of quality with thorough testing, optimization, and continuous improvement processes. 


Use Cases:
 

  • Large-Scale AI Implementations: Deploy extensive AI projects with the support of a flexible and scalable team of AI experts. 
  • AI System Enhancements: Continuously improve and expand existing AI systems to meet evolving business needs. 
  • Comprehensive AI Support: Ensure all aspects of your AI initiatives are covered, from advanced development and integration to routine configuration and optimization. 

Key Features

  • Flexible AI Manpower:
    Access a pool of highly skilled AI professionals capable of handling both high-level and low-level tasks. Scale your team as needed to match the demands of your AI projects.
  • End-to-end AI services:
    Engage our experts for advanced AI tasks such as RAG (Retrieval-Augmented Generation) implementation, development, and integration with existing systems. Utilize our lower cost, rural outsourcing teams for essential tasks like configuration, prompt engineering, optimization, and testing to ensure your AI systems run smoothly and effectively.
  • Rural Outsourcing Centers:
    Benefit from our rural outsourcing model, which delivers high-quality AI services at a fraction of the cost of traditional outsourcing models. Enjoy the advantages of working with a completely U.S.-based team, ensuring enhanced security, cultural understanding, and no time zone constraints.

Platform 42: Accelerating AI Innovation

Platform 42 is your gateway to leveraging state-of-the-art generative AI models for enterprise-grade solutions. Our powerful tools ensure seamless AI integration and customization. Key features include:

  • Omni-Channel Model Adapter: Integrate AI models across multiple channels for consistent performance.
  • Agentic Tool Calling Engine: Manage and deploy AI tools effortlessly for dynamic interactions.
  • Virtual Agent Configuration Manager: Customize virtual agents to meet your specific business needs.
  • Vector Store Knowledgebase: Utilize a scalable knowledgebase for superior data retrieval and analysis.
  • Prompt Context Factory: Refine AI prompts for accurate and relevant responses.
  • Custom Tooling Framework: Quickly deploy AI solutions into your existing infrastructure.

Staff Augmentation

63%

of CIOs are experiencing technical and IT staff shortages.

We understand that it’s harder than ever to attract and retain technical resources in today’s highly competitive workforce environment.

Onshore Outsourcing leverages proven practices to attract, train, and retain resources who can help you more effectively and cost-efficiently manage the ever-fluctuating demands your team faces.

  • .NET Development and Maintenance
    Our deep technical expertise in .NET applications helps you accelerate innovation
  • Quality Assurance Testing
    Our automated and manual QA processes bring high quality products to market faster
  • Java Development and Maintenance
    Our Java specialists help bring applications to market on time and on budget

Onshore Outsourcing works with a variety of enterprise organizations to take on complete IT functions or simply provide additional skilled IT resources.

How we measure success

Our team of IT support experts follow ITIL best practices of setting initial customer satisfaction values and metrics. But we also go one step further.

On a daily basis, we re-evaluate the metrics to ensure we are tracking the most relevant operational and business information that our clients want. In short, we constantly make sure we are measuring the right things. 

Don’t just take our word for it.

Hear what our customers have to say about Onshore Outsourcing.

  • Little Caesars was struggling with using an offshore service…Onshore came in, they learned our business…and took the time to understand our culture…our call times went from about 37 minutes of hold time down to 27 seconds.

    Anita Klopfenstein CIO Little Caesars Pizza
  • The Onshore developers we currently have on our team have done a great job supporting our program. They take initiative to learn new concepts, take on additional work when necessary, and help us meet our target delivery dates.

    Christine Ware Manager IT Business Relationship, PulteGroup
  • Onshore’s unique model has proven to deliver reliable personnel with up-to-date IT skills and expertise for solving our testing problems and enhancing our customer delivery. The Onshore team’s expertise in tools administration established our JIRA and Confluence platforms from the ground up changing the way we do our daily work. We are proud to be called a client of Onshore!

    Diane Fennell Director Vendor Mgmt, AARP
  • I just had a chance to review metrics. I see that we have exceeded the FCR numbers for 23 days in a row. That is awesome! Let the team know they are doing a great job, and we appreciate the work they are doing! I think this is a new record.

    Karen Kyles Parmar Problem Management Analyst, Schneider National Inc.
  • We are able to utilize the same people and build up their experience to add value to our business rather than having a revolving team where we are constantly training new people. Their people have integrity, care about the work they do, and are skilled and adaptable to learn new things.

    Lisa Harrington Director Enterprise Application, SharkNinja
  • Overall beginning to end, the experience with Onshore has been great. We’ve been able to transition quite a bit of our reporting to Onshore. The work is top notch. If I were grading [Onshore] across the board, right now it would be straight A’s. I like their attentiveness. They hustle… very receptive to any changes we have.

    Michael Hughes Regulatory Data Submission
  • Compliments to the service team’s ability to follow through, execute successfully and timely, flexibility for changing business needs, excellent reporting, and a healthy level of anticipation of the company’s needs.

    Mike Foster Director IAM Operations, Nike, Inc.

Why it matters

At Onshore Outsourcing, we strive for excellence in everything we do—from delivering world-class IT services and support to creating rewarding and sustainable careers for our employees.

We unleash opportunities for our customers and our employees.

Unlocking True Value in our Customers

We help our customers unleash new opportunities by giving them the time and freedom to focus on core business strategies and innovative solutions. We deliver secure, reliable, and scalable IT services without time -zone constraints or language and cultural barriers.

Unleashing True Talent in our Employees

By equipping our employees with the tools and training they need to create rewarding and sustainable careers in IT, we’re building a whole new population of people who can now see the path to brighter lives and brighter futures for themselves and their families. We’re proud to help our employees unleash their true potential. 

Ready to unleash your opportunities?

Aerial view of a solar power plant