In today’s global economy, businesses are increasingly looking to consolidate and standardize their IT operations. This can help to improve efficiency, reduce costs, and improve security. However, consolidating, and standardizing IT operations can be a complex and challenging undertaking.
For businesses with multiple subdivision companies, each with their own dedicated IT operations, it can be even more difficult to achieve consolidation and standardization. This is because each subdivision may have its own unique needs and requirements.
One way to overcome these challenges is to leverage a managed services provider (MSP). Onshore Outsourcing offers a range of services that can help businesses consolidate and standardize their IT operations. These services include:
- Expert discovery: Our team of ITIL certified experts will conduct an in-depth discovery of your IT organization. This will help identify your current IT landscape, pain points, and priorities.
- Design services: This team will then help you design a new IT operating model that is aligned with your business goals.
- IT support: We can provide a range of IT support services, including help desk, desktop support, and application support.
By leveraging Onshore Outsourcing, businesses can gain the expertise and resources they need to successfully consolidate and standardize their IT operations. This can lead to a number of benefits, including:
- Improved efficiency: Consolidating and standardizing IT operations can help to improve efficiency by reducing the number of different IT systems and processes that need to be managed.
- Improved user experience: When IT operations are consolidated and standardized, it can lead to improved user experience. This is because users will have a single point of contact for all of their IT needs, and they will be able to get help more quickly and easily.
- Reduced costs: Consolidating and standardizing IT operations can help to reduce costs by reducing the need for multiple IT teams and by negotiating better deals with vendors.
- Improved security: Consolidating and standardizing IT operations can help to improve security by reducing the number of potential attack vectors.
If you are a global business with multiple subdivision companies, each with their own dedicated IT operations, then you should consider leveraging Onshore Outsourcing to help you consolidate and standardize your IT operations. This can help you improve efficiency, reduce costs, and improve security.
How Onshore Outsourcing Can Help to Achieve Buy-In for Consolidation
One of the biggest challenges of consolidating IT operations is gaining buy-in from subdivision leaders. They may be reluctant to give up control of their IT operations, and they may be concerned about the impact of consolidation on their employees.
Onshore Outsourcing can partner with you and help overcome these challenges by working with subdivision leaders to develop a consolidation plan that meets their needs through our expert discovery services. We can also help provide you with all the necessary content needed for internal communication specific to each audience (Leadership vs employees) to ensure that they are prepared for the changes.
By working with Onshore Outsourcing, businesses can increase the chances of successfully consolidating their IT operations.
How Onshore Outsourcing IT Support Can Help to Support the Overall Strategy
Once IT operations have been consolidated, it is important to have a strong IT support team in place to support the new operating model. Onshore Outsourcing provides a range of IT support services that can help to ensure that the IT operations and environment are matured and running smoothly.
These services include:
- Service desk: The Service Desk is the first point of contact for employees who need assistance with IT issues.
- Desktop support: Desktop Support provides technical support to employees who are having problems with their computers or other IT devices.
- Application support: Application Support provides technical support to employees who are having problems with software applications.
- Engineering Services: Engineers (Network or Systems) attempt to duplicate problems and?define root causes, using product designs, code, or?specifications. Our engineers will quickly identify?short term and long-term solution to the problem.?They will partner with your team to determine?priorities and apply appropriate?solutions.?
By providing a range of IT support services, Onshore Outsourcing can help businesses ensure their IT operations are running smoothly and employees are able to get the support they need when they need it.
Conclusion
Consolidating and standardizing IT operations can be a complex and challenging undertaking, but it can also lead to a number of benefits, including improved efficiency, improved user experience, reduced costs, and improved security. By leveraging Onshore Outsourcing, businesses can gain the expertise and resources they need to successfully consolidate and standardize their IT operations.
