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Unleash Operational Efficiency with ServiceNow: Optimizing Your Configuration for Maximum Success  

June 16, 2023

Every enterprise seeks to streamline its operations and improve efficiency. With the ever-evolving technological landscape, this goal is more achievable now than ever before. In the world of IT service management (ITSM), one name stands out as a game changer: ServiceNow.  

The Power of ServiceNow 

ServiceNow is a platform that offers IT service management, IT operations management, and IT business management with real-time visibility into processes. It’s a powerful tool that can transform your IT operations, driving increased operational efficiency and business automation. ServiceNow is known for its ability to streamline processes, offering a level of IT transformation that few other platforms can match. 

Real-World Success Stories 

Several organizations around the globe have utilized ServiceNow to achieve significant improvements in their IT service management. These success stories underline the transformative power of ServiceNow when effectively configured and managed:  

  • The City of Los Angeles implemented ServiceNow to streamline its IT service management processes, significantly reducing the time to resolve IT issues and improving service quality. 
  • KPMG, a global professional services firm, boosted the efficiency of its IT service management processes through ServiceNow. The automation and workflow streamlining enabled them to reduce issue resolution time and enhance the quality of their service. 
  • The University of Texas at Austin improved its IT service management processes and reduced IT staff workload by implementing ServiceNow. This resulted in more efficient IT operations and decreased time taken to resolve issues. 
  • Schneider Electric, a global energy management company, also utilized ServiceNow to enhance its IT service management processes, leading to a decreased workload on IT staff and quicker resolution of issues. 

Why Partner with an Onshore Provider 

While ServiceNow is indeed a powerful tool, its effectiveness lies in the quality of its configuration and management. Partnering with an experienced onshore ServiceNow provider such as Onshore Outsourcing can yield numerous benefits: 

  • Expert Configuration: Our team of experts understands the intricate details of ServiceNow, ensuring your configuration is optimized for maximum efficiency. 
  • Real-Time Support: Being onshore, our support team is available in your timezone, reducing response times and ensuring smoother operation. 
  • Industry Experience: Our experience with numerous clients across various sectors allows us to offer insights and best practices that are tailored to your specific needs. 

Conclusion: Unlock the Power of ServiceNow with Onshore Outsourcing 

In the world of ITSM, operational efficiency and streamlined processes are not just desirable—they’re critical. ServiceNow has proven its potential to transform IT operations and drive business success. But to unlock its full power, an expert touch is needed. That’s where Onshore Outsourcing comes in.  

Contact Onshore Outsourcing today to discover how we can help you harness the power of ServiceNow. Let us assist you in optimizing your ServiceNow configuration to achieve maximum efficiency, just like we’ve done for companies like McWane Manufacturing and many others. Together, we can transform your IT operations and drive your business towards greater success. 

Ready to unleash your opportunities?

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